PureRise Coffee Co.

At PureRise Coffee Co., we are committed to delivering your coffee fresh, securely packaged, and on time.

Order Processing

All orders are processed within 7 business days (excluding weekends and holidays).
Once your order has been prepared and shipped, you will receive a confirmation email with tracking information.

During high-demand periods, processing times may be slightly extended. We appreciate your patience.

Shipping Rates & Delivery Time

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Domestic Orders: 3–7 business days
• International Orders: 7–14 business days

Please note that delivery times are estimates and may vary depending on carrier delays or customs processing.

Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.

Incorrect Address

Please ensure your shipping address is correct at checkout.
PureRise Coffee Co. is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at:
support@purerisecoffee.com

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 5 days of delivery. We will work with the shipping carrier to resolve the issue promptly.

International Shipping & Duties

International customers may be responsible for customs duties, taxes, or import fees. These charges are not included in the purchase price and are determined by your local customs authority.

Questions?

If you have any questions regarding your order, please contact us at:
support@purerisecoffee.com

We’re here to help.